Return & Refund Policy

Last Updated: September 18, 2026

At Veda Note, we want you to have a smooth and reliable shopping experience. Please read our return and refund policy carefully before placing your order.

1. Return Eligibility

We accept returns only for products that are:

• Received damaged

• Defective or not functioning as intended

• Incorrect products received

• Missing essential parts or accessories

To be eligible for a return, you must contact us within 7 days of receiving your order.

Products must be returned in their original condition, along with the original packaging and any included accessories, where applicable.

2. Non-Returnable Products

For hygiene, safety, and product-quality reasons, products that have been opened, used, altered, or damaged after delivery may not be eligible for return.

We may also reject returns where the issue is caused by improper use, accidental damage, or normal wear and tear.

3. How to Request a Return

To request a return, please contact us at:

Email: hello@vedanote.in

Please include:

• Your name

• Order number

• Phone number used for the order

• Description of the issue

• Clear photographs or videos showing the product and the issue

Our support team will review your request and provide further instructions if the return is approved.

4. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

We may request photographs or videos to verify the issue before approving a replacement or refund.

5. Refunds

Once an eligible return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed through the applicable payment method or another suitable method communicated by our support team.

Refund processing times may vary depending on the payment provider or bank.

6. Return Shipping

If the return is due to a defective, damaged, or incorrect product, Veda Note may cover the applicable return shipping cost, subject to verification and approval.

Returns made for reasons not covered by this policy may not be accepted.

7. Exchanges

Where applicable, eligible defective, damaged, or incorrect products may be replaced with the correct product instead of issuing a refund, subject to product availability.

8. Cash on Delivery Orders

For Cash on Delivery orders, any approved refund will be processed using a suitable refund method after the return has been reviewed and approved. Our customer support team may request the information required to process the refund.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at hello@vedanote.in.

Once an order has been shipped or delivered to the logistics partner, cancellation may no longer be possible.

10. Contact Us

For any questions regarding returns or refunds, please contact:

Veda Note
Email: hello@vedanote.in

We are committed to handling eligible return and refund requests fairly and providing a smooth customer experience.